Veeva Vault CRM Suite to Unleash Greater Customer Focus with Service Center Launch

Extended suite to unify sales, marketing, medical and service through a connected software and data foundation

SINGAPORE, September 5, 2024 /PRNewswire/ — Veeva Systems (NYSE: VEEV) announced today Veeva Vault CRM Service Center For inside sales, contact center and hybrid agents in APAC. Supporting inbound and outbound interaction across channels, Vault CRM Service Center will eliminate silos between customer-facing teams, delivering a fluid, customer-centric experience. Service Center, Veeva Vault CRM Package – Along with Vault CRM for sales and Campaign Manager for marketing – all built from the ground up for life sciences on the Vault Platform.

More than 15 companies are already live since the launch of Vault CRM April 2024 to all new customers. Veeva CRM migrations will begin later this year for smaller customers. Some larger customers plan to begin their migration programs in early 2025. The first large global top 20 biopharmaceutical companies are expected to complete their migration to Vault CRM by the end of 2025.

Learn more about how life sciences companies can achieve commercial excellence through connected software, data, and processes at the Veeva Commerce Summit in Korea. Life sciences industry professionals can register at: https://www.veeva.com/kr/events/korea-summit/.

“Veeva Vault CRM, Service Center, and Campaign Manager form the core of the Veeva Vault CRM Suite, an industry-specific suite of cloud applications that bring together sales, marketing, medical, and service to deliver true customer centricity. Together with Veeva Open Data, customers have access to high-quality reference data that works seamlessly across the CRM Suite to deliver a better customer experience,” said David S. Jiwon ParkSenior director and head of Korean advertising at Veeva.

About Veeva Systems

Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, from the world’s largest biopharmaceutical companies to emerging biotechs. Public Benefit OrganizationVeeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders and the industries we serve. For more information, visit: veeva.com.

Veeva Forward-Looking Statements

This news release contains forward-looking statements about Veeva’s products and services and the results or benefits expected from the use of our products and services. These statements are based on our current expectations. Actual results may differ materially from those presented in this news release, and we undertake no obligation to update such statements. There are numerous risks that could adversely affect our results, including the risks and uncertainties described in our filing on Form 10-Q for the period ended. April 30, 2024you can find Here (A summary of the risks that could affect our business can be found on pages 35 and 36) and in our SEC filings below, which can be accessed at: sec.gov.

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SOURCE Veeva Systems